Information We Collect

When you reach out to us for corporate flower arrangements or gift services, we collect information you provide voluntarily. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment details when you place orders, though this is processed securely through our payment partners.

For our corporate clients, we may gather additional business details such as company registration information, preferred delivery schedules, and budget considerations. This helps us deliver a service that aligns with your business needs.

Our website automatically gathers certain technical data when you visit. This includes your IP address, browser type, device information, and how you move through our site. We use this data to improve site performance and understand how clients discover our services.

How We Use Your Information

We primarily use your personal information to fulfill flower orders and deliver excellent customer service. This includes processing orders, coordinating deliveries, crafting custom arrangements based on your requirements, and communicating about your service needs.

We also utilize information to enhance our services and the overall website experience. This helps us identify which corporate floral offerings are most beneficial to our clients and how we can better serve the business community in United Kingdom.

Information Sharing and Disclosure

Fresh Frame Circle respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who assist us in operating our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the protection of your personal data with utmost seriousness and apply suitable technical and organizational safeguards to keep it safe. This covers safe storage of data, encrypted transfers, and restricted access to personal information inside our organization.

Though we deploy strong protections, no method for internet transmission is completely risk-free. We continually update our security practices to guard against evolving threats.

Your Privacy Rights

You hold meaningful rights over your personal data. Depending on applicable laws, you may be entitled to access, correct, delete, or limit how your information is used.

To exercise these rights, reach out to us via the contact details at the policy's end. We will reply within a reasonable period as required by law.

Data Retention

We keep personal data only as long as needed to deliver our services and meet legal duties. Retention times vary by data type and purpose.

Cookies and Website Tracking

We employ cookies and related technologies to enhance your browsing experience and to gain insights into how visitors engage with our site. Cookies enable us to remember your preferences and evaluate site performance.

You can manage cookie preferences via your browser settings. Note that turning off some cookies might affect site functionality. For comprehensive details about our cookie practices, please consult our Cookie Policy.

Third-Party Links

Our site might include links to external sites or services. This privacy policy covers only Fresh Frame Circle and our own site. We are not liable for the privacy practices of third-party websites.

We encourage you to review the privacy policies of any third-party sites you visit via links on our site.

Policy Updates

We may refresh this privacy policy from time to time to reflect changes in our practices, offerings, or legal obligations. When notable changes occur, we will update the "Last Updated" date at the top of this policy.

We encourage you to review this policy periodically to stay informed about how we protect your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, want to exercise your privacy rights, or have concerns about how we handle your information, please contact us.